Alton Police: Automated $1,299 Dollar Purchase Calls Raise Fraud Concerns

ALTON — The Alton Police Department issued a warning to the public about automated scam voicemails claiming a $1,299 purchase was made on an account. Alton Police said the calls are intended to create uncertainty and urgency so people respond before verifying whether there is a problem with one of their accounts.

The Alton Police Department said the voicemails may begin with a message such as, “There’s been a $1,299 purchase on your account…” and urge the recipient to “Press 1” to speak with customer support.

“Which account?” the department said. “That’s exactly what scammers want you to wonder.”

Alton Police said people who receive such calls should not call the number provided in the voicemail. Instead, they should check debit card and credit card transactions for unauthorized charges. If anything suspicious appears, they should contact their bank or credit card company directly using the customer service number on the back of the card or from the company’s official website.

The department said the goal of the calls is to get people on the phone and persuade them to provide personal information, banking details, or remote access to a computer.

Police advised anyone who receives one of the calls not to press any buttons or respond to the caller, to hang up immediately, to never provide personal or financial information to an unsolicited caller and to block the number if possible. The department noted that scammers frequently spoof phone numbers and change them often.

“Scam calls like these are becoming increasingly common, and they often sound convincing,” the Alton Police said. “A healthy dose of skepticism can save you from becoming a victim.”

The department also asked the public to share the information with family and friends, especially those who may be more vulnerable to the scams.

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