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Difference Maker: Madison County Telecommunicator Michael Krohn Wins Illinois NENA Excellence Award

Recognized at the annual IPSTA Conference in Springfield, Krohn earned praise for the calm and composure he brings to critical incidents and daily dispatch duties.

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SPRINGFIELD - Madison County Sheriff’s Office telecommunicator Michael Krohn received the Illinois NENA Excellence Award earlier this week at the annual IPSTA Conference in Springfield, Ill., recognizing his calm and composure during high-stress, critical incidents.

Krohn attended the conference with other members of the sheriff’s office dispatch staff. The event brings together more than 500 public safety communications professionals, including 911 telecommunicators, directors and information technology staff, for training, networking and industry collaboration.

Krohn is a Difference Maker in his community.

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The sheriff’s office praised Krohn’s work, saying the composure recognized by the award is “exactly what Mike brings to the console every shift.”

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The office also thanked Krohn for his commitment to excellence and service to Madison County residents.

If you have a Difference Makers idea, e-mail news@riverbender.com and include a photo and full information about the nominee.

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