Associated Physicians Group's Christina Rogerson on Medicare plan choices and navigating insurance barriers

Christina Rogerson, Chief Operating Officer of Associated Physicians Group discusses how insurance rules, prior authorizations and network changes can affect access to care. Rogerson explains why a physician referral does not always guarantee coverage and discusses steps patients can take when a recommended service is denied, including asking their provider about options and contacting their insurer to advocate for themselves.

Rogerson’s advice for people considering a Medicare Advantage plan is to confirm that their current providers are in the plan’s network, look beyond advertised perks to the coverage they need, and ask questions before choosing. She says APG is not an insurance broker but can help patients understand how plan coverage may affect their care. She also describes APG’s services and offices in Alton, Edwardsville, O’Fallon and Swansea.